Expert Advice & News

A pilot light that keeps going out should not be ignored. Learn the likely causes, safe checks to make, and when to call a qualified engineer.

Is one radiator cold while another overheats? Learn how TRVs and lockshield valves work, plus safe checks for stuck or faulty valves.

Radiators gurgling or cold at the top? Find out how to bleed your radiators safely, what to expect from your boiler pressure, and what to check if the pressure drops too low.

Boiler locked out and flashing a warning light? Learn when a quick reset is safe, what to check first, and the warning signs that mean you need an engineer.

Cold rooms and noisy pipes while one radiator is extremely hot? Learn how to balance your radiators step-by-step so your whole home heats more evenly and efficiently.

Boiler showing a fault in cold weather? It could be a frozen condensate pipe. Learn how to thaw it safely, when to stop and call an engineer, and how to cut the risk of it happening again.